These Terms of Service govern your use of the ElderIndex website and the professional services we provide as a specialist care sector SEO and web design consultancy. By accessing our site or engaging our services, you agree to comply with and be bound by these terms.
ElderIndex provides expert advice, auditing, and implementation services designed to improve the digital presence of care homes and home care agencies. While we use industry-standard practices and our deep sector knowledge to achieve the best possible results, the nature of search engine algorithms means that specific rankings or enquiry volumes cannot be guaranteed.
All content and intellectual property on this website, including our CARE Framework methodology, remain the property of ElderIndex. Our services are provided on a professional basis, and any engagement will be subject to a separate detailed agreement outlining specific project scopes, fees, and timelines.
ElderIndex reserves the right to refuse service to any provider where we believe our expertise is not the right fit for their current challenges, particularly in cases where care quality issues may be the primary driver of low enquiry volume rather than digital presence.